Sigmatak Privacy Policy

Our Privacy Policy

Sigmatak Ltd (Sigmatak) understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.sigmatak.com (“Our Site”), and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

• Cookie:  means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in Part “Our Use of Cookies”, below.
• Cookie Law: means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
• Personal Data: means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers. This definition shall, where applicable, incorporate the definitions provided in the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
• We/Us/Our: means Sigmatak Ltd, a limited company registered in England under company number 07282201, whose registered address is 67 Hambro Road, Streatham, London, SW16 6JD.

Information About Us

Our Site is owned and operated by Sigmatak Ltd, a limited company registered in England under company number 07282201.

Our registered address is: 67 Hambro Road, Streatham, London, SW16 6JD.

You can contact us about this Privacy Policy or any data protection matter by email at info@sigmatak.com.

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites, and we advise you to check the privacy policies of any such websites before providing any data to them.

Legal Bases for Collecting Your Data

We collect and process your personal data under the following legally allowed bases:

• Consent - We collect and process your data with your consent via positive opt in (for example, when you subscribe to our newsletter or ask us to contact you via our web forms). We will be clear and specific about what use you are consenting to.
• Contract - We collect and process your data as required to fulfil contractual obligations to you, such as providing consultancy services, managing proposals and statements of work, or responding to pre contract enquiries you initiate.
• Legal obligation - Where the law requires us to, we may need to collect and process your data (for example, to comply with tax, accounting and regulatory requirements).
• Legitimate interest – In specific situations, we collect and process your data for our legitimate interests in a way that can be reasonably expected as part of running our business and which does not materially infringe upon your rights, freedoms or interests. This includes activities such as maintaining the security and performance of Our Site, basic web analytics, customer relationship management and responding to business to business enquiries.

Your Rights

You have the following rights under the UK GDPR, which this Privacy Policy and Our use of personal data have been designed to uphold:

• The right to be informed about Our collection and use of personal data.
• The right to access the personal data We hold about you.
• The right to have your personal data rectified if any of your personal data held by Us is inaccurate or incomplete.
• The right to be forgotten – the right to ask Us to delete or otherwise dispose of any of your personal data that We hold (subject to certain legal obligations).
• The right to restrict (i.e. prevent) the processing of your personal data.
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation).
• The right to object to Us using your personal data for particular purposes.
• Rights with respect to automated decision making and profiling.

For more information about Our use of your personal data or exercising your rights as outlined above, please contact Us using the details provided in the “Contacting Us” section below.

If you have any cause for complaint about Our use of your personal data, please contact Us and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office (ICO).

We will respond to all valid requests to exercise your rights as soon as we reasonably can and in any event within the time limits set by the UK GDPR.

What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non personal data (please also see the section “Our Use of Cookies” on Our use of Cookies and similar technologies):

• Name
• Business/company name
• Job title
• Profession
• Contact information such as email addresses and telephone numbers
• IP address
• Web browser type and version
• Operating system
• We collect some statistical data using Google Analytics. More information can be found here.
• A list of URLs starting with a referring site, your activity on Our Site, and the site you exit to

If you send Us an email, we will collect your name, email address and any other information you choose to give Us.

We may also collect limited business contact details from publicly available sources (for example, LinkedIn or company websites) where this is appropriate for business to business engagement and is in our legitimate interests.

How Do We Use Your Data?

All personal data We collect is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the UK GDPR at all times.

Our use of your personal data will always have a lawful basis, as explained in the “Legal Bases” section above. Specifically, We may use your data for the following purposes:

• Personalising and tailoring your experience on Our Site.
• Supplying Our products and services to you.
• Personalising and tailoring Our products and services for you.
• Responding to communications from you.
• Managing and maintaining our relationship with you and your organisation.
• Gathering feedback and usage stats to enable Us to improve Our Site and services.

You have the right to withdraw your consent to Us using your personal data at any time where processing is based on consent, and to request that We delete it.

We will only transfer your personal data to, or allow access by, third parties when it is assured that the information will be processed legitimately and protected appropriately by the recipient. These third parties may include, for example, our IT hosting providers, email and collaboration platforms, customer relationship management tools, professional advisers and other suppliers involved in delivering our services. All such third parties are bound by contractual obligations to keep your data secure, to use it only in accordance with our instructions and to comply with applicable data protection law.

Your personal data is primarily stored and processed in the UK. If, in limited cases, personal data is transferred outside the UK (for example, where a cloud service provider hosts data in another country), we will ensure that appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved under the UK GDPR.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

How and Where do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described in this Privacy Policy, and/or for as long as We have your permission to keep it.

Your data will normally be stored in the UK. Where we use reputable third party service providers, their servers may be located in the UK or other jurisdictions with appropriate safeguards, as described above.

We retain personal data only for as long as is necessary for the purposes described in this Privacy Policy, and to meet our legal, accounting or reporting requirements. When data is no longer required, we will securely delete or anonymise it.

How do We Keep Your Data Safe?

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure any data We hold about you (even if it is only your email address).

We will take reasonable steps to maintain appropriate technical and organisational measures to protect the personal data you provide to Us against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your personal data. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through the public internet.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the UK GDPR, no fee is payable in most circumstances and We will provide any and all information in response to your request free of charge. We aim to respond to all legitimate requests within one month of receipt, or within any extended period permitted by law where the request is particularly complex.

In limited circumstances, We may charge a reasonable fee or refuse to comply where a request is manifestly unfounded, excessive or repetitive, as permitted by the UK GDPR. Please contact Us for more details via info@sigmatak.com.

Our Use of Cookies

Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies and other technologies to facilitate and improve your experience of Our Site, provide and improve Our products and services, and track the use of our website. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times. Our Cookies are not used to identify you personally or for marketing purposes.

All Cookies used by and on Our Site are used in accordance with current Cookie Law.

Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the services offered through it. You do not have to allow Us to use these Cookies; however, whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.

The analytics service(s) used by Our Site use(s) the following Cookies:

Name of Cookie	First / Third Party	Provider	Purpose
_ga	third	Google	Google Analytics: Used to distinguish users.
_gid	third	Google	Google Analytics: Used to distinguish users.

You can prevent your data from being used by Google Analytics by installing the Google Analytics opt out browser add on (https://tools.google.com/dlpage/gaoptout) or by adjusting your browser settings to block analytics Cookies.

In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@sigmatak.com, or by post at 67 Hambro Road, Streatham, London, SW16 6JD. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up to date.